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Contact Golo Customer Service

How to Reach a Person at Golo

Verified Contact Information

Toll-Free Number:

  • 1-888-530-4656
Call Now
Send Message

Customer Service:

  • 1-800-730-4656

Legal:

  • 1-800-503-2390
    Privacy Inquiries

Accessibility:

access@golo.com

Customer Service:

support@golo.com

Legal:

privacy@golo.com
Privacy Inquiries

Media:

pr@golo.com
PR Inquiries

Golo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Golo Phone Number
1 (888) 530-4656
Average Calls duration
4 minutes
Most Popular Golo Email Address
support@golo.com
Issue Resolution Rate
Low (35% reported full resolution)
Golo Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Golo?

Golo customer service phone number is 888-530-4656. Call this toll-free line to speak to a live customer care representative and get more information about Golo weight loss products. Customers also call Golo support to get more details about Golo life plan, returns and refunds, payment options, shipping and delivery, and to address other consumer issues. The busiest day to call the company is Thursday, while Tuesday has the shortest wait time.

Golo email address for contacting customer support is support@golo.com. You can send all kinds of consumer issues and inquiries to this address. If you need to contact the corporate legal department, send your request to privacy@golo.com. Besides emailing, customers can also message Golo on Facebook, Instagram, or YouTube.

The company is headquartered in Newark. Golo address is 700 Prides Crossing, Ste. 304, Newark, Delaware 19713, United States. You can use this address to reach out to the company via regular mail. However, if you need to return an item, please contact the customer support team to get details on the return address.

Golo customer service phone line is available Monday through Friday from 9 am to 8.30 pm EST. All email requests and inquiries are addressed within these hours as well. Please note that the schedule can change during the holiday season.

Right now, there is no Golo live chat available to customers. The company allows getting in touch with the support team via phone, email or social media platforms.
To receive news and updates from Golo, you can subscribe to the corporate newsletter on the Golo website.

PissedConsumer Club

Contact Information

Golo Website:

Golo Help Center:

Corporate Office Address:

GOLO LLC
4051 Ogletown Stanton Road, Third Floor
Newark, Delaware 19713
United States

Other Info (opening hours):

Customer Service Hours (EST):

Monday – Friday: 9:00am - 8:00pm

More contact details

How Customers Rate Golo Support?

5.0 / 5
Good

Based on 250 calls to Golo customer support through PissedConsumer.com and 2 survey responses.

Total Calls
250
Avg Call Duration
03:38
Issues Resolved
35%

Why Customers Call Golo?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 41%
  • Request for Information 24%
  • Shipping and Delivery 10%
  • Product/ Service 8%
  • Payments and Charges 6%
  • Refund 4%
  • Activation/ Cancellation 2%
  • Return/ Replace 2%
  • Staff 2%
  • Website/ Application <1%
  • Cards <1%

Customer Inquiries & Issues

41%
  • "Order pills"
  • "Friend"
  • "Fed ex"

Request for Information

24%
  • "Need help to cancel PiPi Tea contract"
  • "Questions about the meal plan"
  • "I want to know how do this process look like?"

Shipping and Delivery

10%
  • "received wrong product "godigest" Ordered RELEASE" Advise how you want this returned. TKS."
  • "I have not received y two bottles of golo"
  • "I haven't received my order"

Product/ Service

8%
  • "I buy airtime you people will just remove the money I don't know why"
  • "There's error on my data balance I did 5gb data and it bring 2gb balance"
  • "Sir mre game deposit ka issues ha mre pamint nhi ae abi tk"

Payments and Charges

6%
  • "Deposit issues"
  • "Trying to see if they take the Health Equity Debit card"
  • "Order golo and make payment"

Refund

4%
  • "I want a refund back this did not one thing for me to help keep loose wait I'm verydisappointed"
  • "Get my money back"
  • "Refund"

Activation/ Cancellation

2%
  • "Need to cancel my order"
  • "Want cancel my order. I changed my mibd. I JUST DID IT TODAY"
  • "To cancel my deliveries of Gols"

Return/ Replace

2%
  • "Return"
  • "Change if address"
  • "Returning product"

Staff

2%
  • "Customer service"
  • "Customer Service do it really work"
  • "I would like to talk to someone in customer service"

Website/ Application

<1%
  • "Web site is not taking orders declining my credit debit cards all are valud"

Cards

<1%
  • "Why are you deny my credit card ? I am trying to make a purchase and my credit card is there no problem on there end"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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