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Golo

Golo Reviews

www.golo.com
What is your customer experience with Golo?

Golo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Golo has a 2.2 star rating from 8 reviews, overall negative sentiment though 67% would likely recommend; many recent Golo reviews mention mixed experiences with product effectiveness and support.

Key Takeaways for Future Customers

  • Expect issues with delivery tracking and order changes.
  • Prepare to request refunds and returns; clarify subscription or auto-ship terms up front.
  • Customer service responsiveness varies; ask about billing and charges before purchasing.

Negative Feedback / Risk Areas

  • Frequent complaints about refunds, returns and refund delays.
  • Delivery problems and missing tracking information.
  • Billing disputes, unauthorized charges, and hard-to-cancel subscriptions.

Positive Feedback

Some users praise helpful agents and report smooth reorders and product satisfaction when it works for them.

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Media from reviews

Golo - Food unacceptable due.to high sodium content
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Show reviews that mention
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peggy a Ksb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Setting up a log in

AI Highlights
  • - Joined over a year ago but never set up the program or an account.
  • - I'm older and not good with computers, but I'm determined to launch; please help.

I joined and did nothing about the program or setting up an account- this was probably over a year ago, possibly more. Im old, lousy at computers but determined to launch.

Please help.

Maybe this weekend? Call anytime.

User's recommendation: Really user friendly. Fast, clear response .0

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Barbara W Bqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deny credit card

Why are you denying my credit card? I am trying to make a purchase and there is no problem on their end.

Preferred solution: Is it a reason I can’t speak to a customer service

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Miles G Ylq
map-marker Howard, Michigan

No Delivery.

AI Highlights
  • - Delivery has not been received and was due today.
  • - No tracking number sent, and no one to speak to.
  • - Order placed and charged to account.

Delivery not received. Expected today but no tracking number sent.

No one to speak to. Please help. Can I have the customer service information?

I need some help so I can confirm if it is coming today. I've placed my order and it's been charged to my account.

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Sanford, North Carolina

Return

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AI Highlights
  • - It did not work for me.
  • - My doctor did not want me on it due to hormonal risks.
  • - They want to charge to return it; a return label should be provided.

I tried this product. It did not work for me.

My Doctor did not want me on it because it can mess with my hormones. It did. Wish I reached out about it they want to charge me to return it.

I should not have pay to return it. They should provide a return label.

User's recommendation: Caution if you have to return it.

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Anonymous
map-marker Boca Raton, Florida

Food unacceptable due.to high sodium content

AI Highlights
  • - Food is decent with Walden Farms dressings or ketchup.
  • - Excessive sodium and I must avoid inflammatory foods due to lymphedema and diabetes.
Golo - Food unacceptable due.to high sodium content

Although the food is decent when I add Walden Farms salad dressings or ketchup, because I have lymphedema and diabetes, I need to refrain from inflammatory food and ingredients. There was excessive sodium in your food.

User's recommendation: Ask to provide list of ingredients prior to ordering and calories high as well.

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Alysha Wvp

Trying to cancel my order!

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I ordered the wrong thing so need to cancel. Getting no help.

Want to cancel or change my order. If I dont get this resolved, I wont order again and wont recommend this product.

User's recommendation: Be very careful about what you order. It’s a pain to get to customer service.

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Drusilla L

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They said they were gonna call me between 2478 hrs. later as of last week and never called me

AI Highlights
  • - Called over a week ago about a refund after it didn't work.
  • - I gained 2 pounds.
  • - You said you'd respond within 48–72 hours, but no one has.
Contains 1 confidential file for company representatives

I called you guys over a week ago and told you that it did not work and that I needed to let you know for a refund because I gained 2 pounds and you were going to get back to me within 48 or 72 hours and no one has never done it

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Drusilla L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve talk to you guys multiple times and told you about your product. It did not work for me and asked for a refund. I don’t see what is wrong you said in the beginning if it doesn’t work I ask for a

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Refund I called you multiple times to tell you that it does not work and ask for a refund and it seems like I cant get through to anyone

Preferred solution: Full refund

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Dixie H Yip

I would love to have your cookbook. I know this is a wonderful way to lose weight and keep it off, but I have not been having very good luck in that dept. I’m sorry for misunderstanding your add, i

AI Highlights
  • - Free recipe book showed as $119 pills charge; user already has pills.
  • - They do not want to be charged for the free book and seek order status.

I was ordering the FREE receipe book and it said I was ordering $119.00 worth of your pills, which I already have and charging me for the free book as well. I hope the order did not go through because I will not accept it! Please let me know!

User's recommendation: Just make sure it is plain to us “dummies” that it come free with an order.

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James H Nnp

Change of address

Just wanted to let you know that I have relocated and have a new address. It is 825 Menard Rd., Unit 330, Winona, MN, 55987. Thanks

Jim

Preferred solution: My address changed.

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Anonymous
map-marker Columbus, Georgia

Need to reorder release

I was not pissed, just wanted to reorder release. Everything was smooth and very happy with sales person!!

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Anonymous
map-marker Cherokee, North Carolina

Returning product

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AI Highlights
  • - They seek a refund and a return.
  • - Followed daily for months; doctor says it doesn't work with their body type and caused a 5 lb gain.

Ive been trying to return this product for a couple weeks now I used it for several months, followed the program every day and I have went to the doctor and gained 5 pounds. My doctor says that this product evidently does not work with my body type.

I would just like a refund and like to send the rest of what I have back can somebody please contact me I did not want to leave these reviews just because it didnt work for me. I even told the customer service rep that, but evidently I cant get a returned without leaving reviews.

I was not a pissed customer and I explained that and I also explained that I did not want to leave bad reviews. I was just wanting to return the product for a refund but now I am a little pissed because its taking this long to get any kind of response.

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Anonymous
map-marker Sylva, North Carolina

Returning product

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AI Highlights
  • - Took the product for months, three times daily, and followed the plan.
  • - Gained 5 pounds; doctor says it doesn't work with my body type.
  • - Seeks refund.

First of all, I would like to start by saying I am not a pissed Customer. I have been taking this for several months three times a day and following the Golo plan exactly the way it says to do.

I went to the doctor two days ago and I have gained 5 pounds. It was a little disappointing I knew I wasnt losing weight but I sure didnt think I had gained weight. My doctor said that it evidently just does not work with my body type and that it doesnt work for all people the same, I gave it five stars because I dont want to make the product look bad. I am sure it works wonderful for others.

It just didnt for me. Im going to the beach in two weeks and I was hoping that by doing the Golo program I was going to be a lot skinnier for my trip, but I am not. I guess I just have a different kind of body type that does not work with this program. I tried, and thats all I can do.

I am just requesting a refund because I spent a lot of money and a lot of time with this product that didnt work for me. Thank you very much.

User's recommendation: I recommend asking your doctor before doing the program.

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Anonymous
map-marker Sylva, North Carolina

Returning product

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AI Highlights
  • - Gained 5 pounds; doctor says it doesn't work with my body type.
  • - I've requested refunds twice.

I would like to start by saying Im not a pissed customer,. Ive been using this product for months three times a day following the Golo plan, went to the doctor last week, and I have gained 5 pounds.

My doctor says it it evidently does not work with my body type. I have requested a refund twice. Do not want to leave bad review, thats why I have not, just because it didnt work for me, does not mean it will not work for someone else.

I started this several months ago, hoping to be skinny for my beach trip and instead Ive gained 5 pounds just very disappointed because I tried and followed everything it said to do. I spent a lot of money time and effort following this program, and I would just like a refund just did not work for me.

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Kshawn Rwo

Made me sick

So I took it for 3 days. My face became flushed , I had a massive headache and my blood pressure went up. Its now on the garbage

User's recommendation: Talk to your doctor first…

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Suzanne29

Where the *** is my product I paid an extra 14.95 to have it delivered in two days

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I ordered a bottle of Golo last Wednesday. I was supposed to get it in two days, as I paid an extra 14.95 for FedEx to deliver it early.

Where the *** is it?

I want my bottle of Golo and I want to return of my 1495

Im on a budget and I cannot even afford this, but I do like the product.

I dont like how I'm being treated as far as service and trusting that you would live up to your word, as I did pay extra!!

The girl I spoke to and ordered from couldve pretty much been a zombie as she had no personality, and I really dont even think she thanked me for doing business with them.

User's recommendation: Order it through Amazon through a person that may already have a bottle or two.

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